Empowering cheaper & faster vehicle repair & servicing for all
Autonomous vehicles can take us anywhere but vehicle workshops and motor insurance claims have not received the love they deserve.Everyone involved in the process experiences cost inflation, slow processing time, lack of transparency and in some cases, fraud. Nothing about this made sense to us... and so we started building.
ACCIDENT?
WE GOT YOU COVERED
Vehicle accidents are stressful events. Many people are involved in resolving the many issues that need to be addressed in the aftermath of an accident. We got your back.
VEHICLE WORKSHOP?
SAVE MONEY & HASSLE
Ready to ditch emails and hard copies for managing your automotive workshop?Get paid faster, reduce your workload, and save time with our intuitive, all-in-one solution. From invoicing & CRM to processing claims & procuring discounted parts, our workshop management system does it all.Upgrade your business today with our state-of-the-art workshop management system.
NEED A PROFESSIONAL ASSESSMENT?
INDEPENDENT EXPERTS
Ready to save money on insurance claims? Our panel of independent industry experts is what you need!With fast, accurate repair estimates and integrated claims management and survey assessment services, you can save thousands and each claim and cut your turnaround time by up to 100%.Let our experts help you today!
BETTER LOSS RATIO CONTROL?
REDUCE REPAIR COSTS
Tired of dealing with inflated insurance claims and endless manual paperwork?Carma has the solution! Our platform streamlines the claims process, providing a single location for all the relevant information you need. Say goodbye to frustration and expense, and hello to streamlined efficiency with Carma.
OUR PURPOSE
CHEAPER & FASTER VEHICLE REPAIR & SERVICING FOR ALL
We are on a mission to bring positive change to the vehicle servicing and repair industry.We are systematically using technology combined with our intimate knowledge of the industry to drive costs down, reduce friction and remove hassle in vehicle maintenance, especially if god-forbid, you are involved in an traffic accident accident.We believe in the concept of good karma 😉 - the idea that what goes around comes around. We believe that by doing good, we'll create a virtuous cycle of positive change in the industry.
OUR PROMISE
To stir 💩 up
Tired of dealing with archaic motor insurance claims and vehicle workshop processes that inflate costs and take forever to resolve?We spent decades living and breathing the ins-and-outs of workshops, stockists, surveyors, managing thousands of vehicles, designing, building and operating electric vehicles and software platforms, setup and operated electric vehicle charging infrastructure in both technology startups, industrial conglomerates and even Government. We've been there and know your pain.So if you're ready to join the revolution and want to bring about lasting change to a neglected industry, give us a shout!
LET CARMA WORK ITS MAGIC ON YOUR VEHICLES
We forensically studied and continue to study all our customers' daily lives to distill their pain points. We then crafted products to address their pain points and make their lives much more awesome.
Workshops
Insurance Companies
Fleets
Which of the ☝️ best describes you?
WORKSHOPS
Keeping us safe on the roads for centuries
There wouldn't be cars on the road without you. You are the Lifeblood of vehicle repair & servicing. Let Carma serve you for a change.
Carma Independent Survey
ACCURATE, FAIR EXPERTISE
At Carma, we understand that certain accidents can be quite complex, requiring physical surveys for accurate assessment. That's why independent surveys have been a crucial part of our industry from the very beginning.What sets Carma apart is our commitment to providing industry-leading accuracy and speed when it comes to generating high-quality Survey Reports for your Claimants.Carma Survey: Our team of experts will survey the damage, document our findings, estimate repair costs, and prepare the reports that your customers require. Give us a try today, and let us demonstrate our expertise to you.
Carma CLAIMS EXPRESS
FAST & EASY CLAIMS
Can't find estimators?? Trouble retaining admin staff?? Leave the admin to us!Carma Claims Express is easiest and fastest way for you to submit motor insurance claims, get repair estimates and directly settle repair jobs. Just use your mobile phone.We collect, process, submit claims to insurance companies, perform detailed repair estimations and negotiate on your behalf. Plus, we prepare and ensure completion of discharge vouchers too.
Drivers expect digitised experiences. Let us transform your workshop to meet increasing customer demandsOur all-in-one system makes it easy to manage every aspect of your business - CRM to inventory; from scheduling to team management.We've even built-in business analytics dashboards to keep your customers coming back. Upgrade to Carma Workshop today!
CARMA BUY
CHEAPER, FASTER PARTS
Tired of paying exorbitant prices for spares?? Ever wonder why you can't you buy parts like they were on Amazon or Shopee?Get the parts you need at unbeatable prices with our lightning-fast spare parts finder!Carma Buy is our easy to use RFQ and purchasing system for all your repair and servicing needs!
CARMA WORKSHOP
The perfect software tech-stack to complement your work
Carma Workshop is our answer to many of challenges faced by modern workshops today.Unlike made-to-order software solutions that are costly to implement and onerous to maintain, our all-in-one product is cloud based and can be accessed via any web browser. No more physical documents, custom apps and software upgrades/downloads nor compatibility issues to contend with.Also, as a SaaS product, you will enjoy every feature update we roll out to the product at no extra charge.Transition your workshop and processes to the digital age at the click of button. Sign up for Carma Workshop today and see what our ready to use product can offer already today!
Job Cards
EVERY DETAIL ABOUT EVERY JOB
No two accidents are ever the same. Even a "simple" service job can have supplementary items sometimes. We know just how important it is for everyone working at your workshop to have all the relevant details at your finger-tips, anytime, anywhere.That is why we built Job Cards that are fully enriched with vehicle, job, customer and insurance data.
JUST A HANDFUL OF NOTABLE FEATURES
🚗 Highly granular user permissions to grant different users groups relevant user access permission
🚗 Access all the job specific photos, documents and remarks from your teammates in one convenient location
🚗 Built-in email invoicing: Full Estimate & Invoicing functionality to vehicle owner / insurance companies
🚗 Unlimited picture, doc uploads & 6 year data retention policy for all data pertaining to your workshop.
🚗 Built-in business analytics dashboards to help you keep track of your business KPIs or for importing to your accounting software
🚗 Collections management - record when payments are collected so the job can be fully "closed"
🚗 Workshop defined defined standard & job-adjusted pricing for all parts and labour
🚗 Regularly updated vehicle database for easier job creation
🚗 ... and many more features you never knew you needed
APPOINTMENTS
MAXIMIZE WORKSHOP AVAILABILITY
One calendar to rule them all. Book and manage appointments for all the activity that happens at your workshop.Easily create and reserve service bays at your workshop. Assign service advisors and technicians to the jobs and time-slots and be fully in-charge of your availability of manpower and space at your workshop. After all, time = money.
REMINDERS
KEEP CUSTOMERS RETURNING
Your customers might not have their vehicle servicing reminders set up on their personal calendars.You can provide this value-added service by carefully sending reminders for booked appointments or regular servicing all within Carma Workshop's Reminders Module. Your customers do not need to download a custom app. Our reminders can be sent via via SMS, WhatsApp and/or Email.Simplify the communication with your customers now.
PROCUREMENT
SUPPLIES & SUPPLIERS SIMPLIFIED
Creating POs digitally but then printing, signing, scanning, emailing them is a hassle that no one needs.Simply add your vendors to Carma Workshop and request for quotations and send POs directly from our easy to use app's built in Parts & Stock Modules.Store all your quotations, POs, invoices, DOs in one convenient location in our app so that you can retrieve it anywhere and at anytime.Add inbound supplies directly to your inventory when they arrive and skip all hassle of physical documents and record keeping.
INVENTORY
STOCK MANAGEMENT LIKE A BOSS
Inbound stock and assign pricing & margins when they arrive.Manage inventory expiry and generate ageing reports with a few mouse-clicks. And yes, get stock alerts when levels are low.Allocate and keep track of where in your facility your have these items stored.Check and transfer stock amongst partner workshops.All this and more in our easy to use Parts Management module.
BUSINESS ANALYTICS
DATA DRIVEN DECISIONS
"You can't manage what you can't measure" yet too many workshops do not have the data they need to keep track of and more importantly improve their business performance.That is why Carma Workshop comes with a built Reports Module. We wanted to help you simplify the work of maintaining excellent records and making it very easy to find and filter the data you require to review your performance.And of course, all of this can be easily exported because we all know that Finance and Accounting love their Excel.
INSURANCE COMPANIES
Protection & peace of mind for all vehicle owners
Motor insurance enables the mobility we all enjoy. Carma's tech stack and expertise greatly reduces repair costs and streamlines workflows.
Carma Claims Management
CLAIMS DONE RIGHT
The motor claims lifecycle is long and complex, with multiple stakeholders involved & data scattered across multiple systems.With Carma Claims Management, you can:* Save cost & time
* Improve stakeholder communication
* Enhance customer satisfactionThis is the way to an easy, reliable and extensible motor claim organization. Experience the Carma advantage today!
Carma Assessment
LIGHTNING QUICK & ACCURATE
Costly surveyors?? Tired of waiting for physical surveys??Carma Assessment builds on our technology stack to provide accurate surveys in hours not days. Our robust datasets provide accurate pricing data that goes into every single line item in our detailed repair estimates.Our independent, highly skilled panel of surveyors have decades of experience and perform their surveys online saving you precious time & money.
Carma Direct Settlement
Resolutions made easy
Repair cost runnings outta control?? Unable to finalize repair costs??Besides providing quality surveys and technology, Carma possesses the soft skills and hard earned industry reputation to negotiate win-win-win settlements for all parties. Our fixed fee structure leaves us unencumbered by incentives to favour any one party.The union of technology, expertise and soft skills is what makes Carma Direct Settlement your go-to when it comes to effective Loss Ratio control!
HOW CAN WE HELP YOU?
User Manuals
How-To Videos
FAQ
If the above didn't provide the support you need, please contact us.
REACH OUT
We love to hear from you. Let us know how we may be of service.
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